Privacy policy
At House of Zynara, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
When you visit our website, place an order, or contact us, we may collect the following information:
- Name
- Email address
- Mobile number
- Billing and shipping address
- Order details
- Payment transaction details (processed securely through payment providers)
Automatically Collected Information
We may collect certain information automatically, including:
- IP address
- Browser type
- Device information
- Website usage data
- Pages viewed and interaction with our website
This information helps us improve our website experience and services.
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide order confirmations and shipping updates
- Respond to customer queries
- Process returns, exchanges, and refunds
- Improve our products, services, and website experience
- Prevent fraudulent transactions and maintain website security
- Send updates, offers, and promotional communication (where permitted)
Payment Information
House of Zynara does not store your complete payment card or banking details.
All online payments are processed securely through trusted third-party payment gateways. Payment information is handled according to the security standards of the respective payment providers.
- We may share your information only when necessary for:
- Processing and delivering orders through courier partners
- Processing payments through authorized payment providers
- Website analytics and service improvement
- Compliance with legal obligations
- We do not sell, rent, or trade your personal information to third parties.
Cookies
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and provide relevant services.
You may choose to disable cookies through your browser settings; however, some website features may not function properly.
We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.
However, no online transmission or storage system can be guaranteed to be completely secure.
With your consent, we may send information about:
- New collections
- Offers
- Promotions
- Brand updates
You can unsubscribe from promotional communication at any time.
Our website may contain links to third-party services or platforms. House of Zynara is not responsible for the privacy practices or content of external websites.
You may request:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your information (subject to legal requirements)
For such requests, please contact us.
Changes to This Privacy Policy
House of Zynara reserves the right to update this Privacy Policy from time to time. Any changes will be published on this page with the revised effective date.
House of Zynara
Sector 68, M3M
Gurugram, Haryana 122101
India
Email: support@houseofzynara.in
Team House of Zynara